Support

Last updated: July 1, 2026

BookMySpa And BMS - Therapist Support

Use support for app access, OTP issues, booking or reschedule questions, package questions, payment/refund/client tip follow-up, tax document questions, therapist approval issues, QR check-in issues, account deletion help, and safety or abuse reports.

BookMySpa is operated by FARMAN TECHNOLOGIES PRIVATE LIMITED. Registered office/principal place of business: Shop/301, Samarth Vaibhav, Off New Link Road, Oshiwara/Andheri West, Mumbai, Mumbai Suburban, Maharashtra 400053. CIN: U62013MH2026PTC468482. PAN: AAGCF8845D. TAN: MUMF14536E. GSTIN: 27AAGCF8845D1ZG.

Named grievance officer, escalation officer, and data-protection contact/person assignments are pending professional and operations sign-off. Until those names are published, support, privacy, deletion, and grievance requests are routed through support@bookmyspalon.com.

Important Links

Client Terms of Service

BMS - Therapist Terms

Cancellation and Refund Policy

Account and Data Deletion

Grievance Redressal

Legal and Compliance Library

Operator Contact

BookMySpa support, privacy, account deletion, reschedule/refund, payment, client tip, tax document, and grievance requests are handled through support@bookmyspalon.com. Do not share OTPs, passwords, card numbers, CVV, UPI PINs, or unnecessary medical data in support messages.