B
Mobile booking
Clients can browse services in the app, choose available appointment times, manage bookings, and receive updates.
One operating layer
Built for the full spa appointment lifecycle.
BookMySpa connects the moments that usually get split across phone calls, spreadsheets, registers, and chat threads.
P
Packages and wallets
Value-wallet packages, locked package pricing, prime-time checks, redemptions, balances, and approval workflows stay traceable.
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Slot inventory
Precomputed 15-minute availability supports room readiness, therapist eligibility, holds, confirmations, and reschedules.
Q
QR check-in
Therapist-owned QR generation and client verification help keep self-booking check-ins controlled and auditable.
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Payments and finance
Online and cash booking flows support refunds, reconciliation, receivables, payouts, and operational finance checks.
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Therapist workflows
Therapists can request spa approval, manage profile and availability, view assigned schedules, and handle QR tasks.
Platform capability
Professional workflows without putting spa listings on the website.
The public website introduces the platform. Live discovery, booking, package purchase, check-in, and account actions remain inside the dedicated apps and portals.
4Role-based experiences
15Minute slot model
24/7Public legal access
Apps and access
Purpose-built surfaces for each user.
Each product surface is focused on the work that user needs to do, with support fallback available while store URLs are finalized.
BookMySpa client app
Book appointments, manage packages, track payments and refunds, receive reminders, scan QR check-in, and review completed visits.
OTP login
Bookings
Packages
QR check-in
Client app access
BMS - Therapist app
Request spa approval, maintain profile and availability, view assigned bookings, read reviews, and generate therapist-owned QR codes.
Approval
Availability
Schedule
Therapist QR
Therapist app access
For operators
Portals for spa teams and therapist priority workflows.
BookMySpa keeps partner operations separate from the public website, with secure portals for teams who already have access.
Spa Admin portal
Manage services, service options, rooms, bookings, therapist approvals, packages, cash confirmations, reports, and read-only therapist schedules.
Therapist priority portal
Approved therapists can access the existing priority subscription purchase flow through the therapist web portal.
How it works
From availability to check-in, the flow stays connected.
Set readiness
Spas configure services, options, rooms, packages, cancellation settings, and approved therapist assignments.
Generate inventory
Availability is prepared around rooms, therapists, business hours, and service durations before booking begins.
Confirm booking
Clients or managers select a slot, attach payment or package state, and receive booking updates.
Complete visit
QR verification, booking status, finance records, reviews, and support history keep the visit auditable.
Trust and safety
Designed for real-world spa operations.
The platform includes guardrails for authentication, payments, booking state, deletion requests, and user support.
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OTP and roles
Phone-first OTP authentication, role-specific apps, and managed spa access keep each user in the right workspace.
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Refund and cancellation rules
Booking, package, cash, and online payment flows are backed by documented cancellation and refund policies.
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Grievance and deletion paths
Public privacy, account deletion, support, and grievance pages stay available without login for app-store and user transparency.
Support
Need help with BookMySpa?
Use support for app access, OTP issues, bookings, packages, payment or refund follow-up, therapist approval, QR check-in, account deletion, or safety concerns.
FAQ
Common questions
Can I book from this website?
No. Booking and account actions are handled in the BookMySpa mobile app and partner portals.
Where are spa listings?
The website does not publish spa listings right now. Discovery and booking are app-owned workflows.
How do therapists join?
Therapists use BMS - Therapist to sign in, request spa approval, manage availability, and view assigned schedules.
How do spas manage operations?
Spa managers use the Spa Admin portal for bookings, services, rooms, packages, approvals, and reports.
How do I delete my account?
Use in-app deletion where available, or visit the public account and data deletion page.
Who handles payments?
Online payments are processed through approved payment providers such as Razorpay; BookMySpa stores operational payment references.